Turn Quality Data into Actionable Insights
Real-time dashboards give clinicians and executives the insights they need. Drill down from organization-wide trends to individual patient gaps. Export reports for stakeholder communication.
Analytics dashboard with quality trends
Quality Data is Siloed and Hard to Interpret
Measure results sit in spreadsheets. Clinicians do not see performance data. Executives get quarterly reports, not real-time insights. Gap worklists are disconnected from performance trends. Data-driven decisions are hard to make.
Report generation: Weekly/monthly (not real-time)
Clinical team access: Limited (Excel files only)
Executive visibility: Quarterly (too late)
Insight time-to-action: Days/weeks
Real-Time Quality Intelligence
HDIM combines measure results, gaps, risk scores, and outcomes into unified dashboards. Everyone sees real-time performance. Drill down to individual patients. Export custom reports.
Real-time executive dashboards
Clinical drill-down dashboards
Custom report builder
Data exports (CSV, PDF)
What Sets Us Apart
Real-Time, Not Delayed
Dashboards update continuously as new data arrives. No weekly/monthly report cycles. Decisions made with current data.
Role-Specific Visibility
Executive dashboards show organizational trends. Clinical dashboards drill to patient level. Everyone gets relevant data.
Self-Service Reporting
Custom report builder. No IT required. Stakeholders create reports they need, when they need them.
Analytics Workflow
Measure Execution
HEDIS, risk, care gap, and other measures run continuously. Results stored in analytics database.
Dashboard Rendering
Pre-built dashboards (executive, clinical, ops) render in real-time. Update as data changes.
Drill-Down Analysis
Click any metric to drill down. Executives see trends, clinicians see patient lists.
Custom Reports
Report builder lets users select measures, date ranges, filters. Generate ad-hoc reports.
Export & Share
Export to CSV, PDF, or email. Share reports with board, payers, or clinical teams.
Analytics Capabilities
Executive to clinical visibility
Executive Dashboards
Organization-wide performance summary. HEDIS trends, quality bonus impact, risk stratification overview.
Clinical Dashboards
Provider and clinic-level performance. Patient lists for each gap and risk category. Drill-down capability.
Trend Analysis
Year-to-year comparison, monthly trends, cohort analysis. Identify improvement opportunities.
Patient-Level Drill-Down
Click any metric to see underlying patients. See gap details, clinical history, recommended interventions.
Custom Report Builder
Self-service reporting. Select measures, dimensions, filters. Schedule automated report delivery.
Dashboard Performance
Page load <500ms. Drill-down queries <1 second. Real-time updates without page refresh.
Customer Impact Stories
Customer Success
Health System CMO/Quality Leadership
Challenge
Manual HEDIS performance monitoring. Quarterly reports were late. By the time quality team saw results, opportunities were missed.
Solution
Real-time HEDIS dashboard showing live performance by measure and department.
Impact
Real-Time Quality Leadership
- βReport latency: Quarterly β Real-time
- βInsight time-to-action: 1-2 weeks β Same day
- βLeadership confidence: Significantly improved (always current data)
- βGap closure: Faster (visible to clinical teams)
Customer Success
Primary Care Clinician
Challenge
Did not know their HEDIS performance. Manual reports were hard to interpret. Patient gap information was disconnected.
Solution
Clinic-level and provider-level dashboards with drill-down to patient lists.
Impact
Clinical Team Engagement & Ownership
- βProvider dashboard adoption: 85%+
- βDaily active users: Increased 3x
- βGap awareness: 95% (vs. 20% before)
- βProactive outreach: Increased 40%
Customer Success
ACO Finance/CFO
Challenge
Needed to understand quality performance impact on bonus payouts. Manual calculation from reports was tedious.
Solution
Executive dashboard showing HEDIS performance impact on revenue/bonus.
Impact
Financial Performance Visibility
- βQuality bonus forecasting: Now data-driven
- βBoard reporting: Automated (dashboard-based)
- βBonus accuracy: Improved (prevents surprises)
- βFinancial planning: Enhanced (quality ROI visible)
Technical Specification
Dashboard Architecture
Data Storage
API Endpoints
Reporting
Audit & Governance
Access Control
Dashboard and report access controlled by RBAC. Executives see organization-wide, clinicians see their clinic only.
Audit Trail
All dashboard views and report accesses logged. Exportable for compliance review.
Data Governance
Analytics database encrypted. Data refresh audited. Historical data retention policies enforced.
Performance Certification
Dashboard performance and data accuracy verified monthly. Certified reports for regulatory submissions.
Pricing & ROI
Pricing Model
Per-User or Flat Platform Fee
Typical Investment
$200-400/user/month for dashboards + $10K-$30K/month for custom reports
Typical health system (500 bed): $50K-$100K/year for dashboards
ROI: Realized through improved gap closure and quality bonus optimization
Custom reports: Usually self-service (no additional cost after initial setup)
Related Capabilities
HEDIS Evaluation
52 NCQA-validated HEDIS measures. Real-time CQL evaluation, historical trending, and submission-ready QRDA exports.
Care Gap Detection
Identify and close care gaps in real-time using FHIR queries and automated detection across 52+ HEDIS measures.
Risk Stratification
Predict patient risk using HCC scoring, ML models, and SDOH factors. Identify high-risk cohorts for proactive intervention.